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The elevator is the
pulse and heart
of the building.

We are experts in elevators, doors, and escalators.
We help you with new construction, reconstruction,
renovations, and modernisation.

Find us About Motum

With sustainability in focus

Modernisation is almost always preferable to installing a new lift.
This results in 50 percent less environmental impact.

We are the sustainable lift and door supplier that always advocates for solutions that have the least impact on our shared environment and require the fewest resources.

A world in motion

We help property owners, housing associations, and community builders make parts of society accessible to everyone.

Motum means in motion, and it is also our motto that our customers’ lifts should always be in motion whenever someone calls for them.

Your local service engineer

Keep costs down through service and maintenance. With a service agreement with us, you can be confident that we will always be able to assist you.

Thanks to our breadth of expertise and extensive experience, we can provide service on all lifts, regardless of manufacturer, lift type, or year of manufacture.

We service, modernise, and install new lifts with sustainability in focus!

As part of the sustainable lift and door group, our mission is to carry out new installations, perform preventative maintenance on lifts with sustainability in mind, and undertake modernisations. We never compromise on quality and always show respect for both nature and the building’s architecture. This ensures that users and the environment coexist in harmony with the lifts and doors within the property.

Our companies

Besöksadress

Ranhammarsvägen 29,
168 67 Bromma
Växel: 08-564 350 00
Felanmälan: 08 564 350 10
hejstockholm@motumengelsk.motums.wpengine.com
www.motumengelsk.motums.wpengine.com/stockholm

Besöksadress

Ranhammarsvägen 29, 168 67 Bromma
Växel: 08-528 181 80
info@motumport.se
https://motumengelsk.motums.wpengine.com/stockholm-motum-port

Besöksadress

Tennvägen 11 A, 371 50 Karlskrona
0455-101 50
info@motumblekinge.se
motumengelsk.motums.wpengine.com/karlskrona/

Besöksadress

Krusegatan 34
212 25 Malmö
040-22 25 90
info@motumskane.se
motumengelsk.motums.wpengine.com/skane/

Besöksadress

Elementvägen 9, 702 27 Örebro
019-20 66 40
info@hisscentralen.se
motumengelsk.motums.wpengine.com/orebro/

Besöksadress

Baldersgatan 3, 761 50 Norrtälje
0176-16806
info@roslagenshiss.se
motumengelsk.motums.wpengine.com/roslagen/

Besöksadress

Norra Oskarsgatan 33,
582 73 Linköping
013-31 47 00
info@nordiskhiss.se
motumengelsk.motums.wpengine.com/linkoping/

Kontakt

hejvarmland@motumengelsk.motums.wpengine.com
hejgoteborg@motumengelsk.motums.wpengine.com
hejboras@motumengelsk.motums.wpengine.com
motumengelsk.motums.wpengine.com/vast

Besöksadress

Danmarksgatan 55
753 23 Uppsala
018-444 0112
info@lyftservice.se
motumengelsk.motums.wpengine.com/uppsala/

Besöksadress

Oluf Onsums vei 11
0680 Oslo, Norge
Telefon: + 47 2212 0212
post@motum.no
motumengelsk.motums.wpengine.com/norge/

koncernen

Besöksadress

Oslo Gate, 0192,
Oslo, Norge
Telefon: + 47 22 68 08 60
uniheis@uniheis.no
www.uniheis.no

koncernen

Besöksadress

Damsgårdsveinen 143, 5160 Laksevåg, Bergen
Norevegen 26B, 5542 Karmsund
+47 458 50 800
post@alt-heis.no
www.alt-heis.no

Our locations

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Frequently asked questions about lifts

The lift should be inspected and maintained according to the manufacturer’s recommendations and local regulations. This is usually carried out annually or at regular intervals.

If the lift gets stuck between floors, contact the service company responsible for its ongoing maintenance, or alternatively, the property owner for guidance. Attempting to resolve the issue without the proper knowledge is highly dangerous.

There are various safety regulations that apply to lifts. For example, requirements exist for emergency telephones in the lift, rescue spaces, fire safety, and regular inspections. These regulations may vary depending on the country and the type of lift.

The cost of repairing a lift varies depending on the extent of the problem and which parts need to be replaced. To get an estimate for lift repair or modernisation, contact a supplier that specialises in repairing, refurbishing, or modernising lifts.

The lifespan of a lift depends on several factors, such as the quality of the lift, how often it is maintained, and how frequently it is used. On average, a lift can be expected to last around 20 to 30 years. After this period, it is recommended to carry out a refurbishment or modernisation to replace the components that have experienced the most wear and tear.

To prevent the lift from breaking down, you should follow the manufacturer’s maintenance instructions and work with a lift partner who can provide regular service visits and ongoing maintenance. It is important to take care of the lift and address any issues as soon as they arise.

You can improve the safety of a lift by ensuring that key safety features are in place. Make sure there is an emergency telephone in the lift that is upgraded to 4G and 5G networks. Read more about this here.

On 8 September 2023, the government introduced new requirements for older lifts to reduce the risk of accidents. The regulatory change means that passenger lifts in buildings must have appropriate protection between the shaft door and the lift car door if there is a risk of becoming trapped.

Older lifts with a combination of a shaft door at the landing and a car door on the lift can have a gap between the doors large enough for a small child to fit. Since 2000, there have been at least six accidents involving children being caught between doors, and earlier this year a child died in a lift accident in Gothenburg.

Property owners can often increase the safety level of older lifts through relatively simple measures. One example is installing a vertical plate in the gap along with a photocell system.

The new rules regarding protection between doors affect around 5,800 lifts, and compliance must be achieved by 1 October 2031.

The responsibility for lift safety rests with the property owner. New lifts, or lifts that have been renovated through modernisation, are very safe. Older lifts that have not been modernised, however, can pose serious risks of accidents. It is important to be aware that as the property owner, you are ultimately responsible for the lift’s safety. You can read more about a lift owner’s responsibilities on the Swedish National Board of Housing, Building and Planning (Boverket) website.

Accidents involving lifts occur every year. Many people mistakenly believe that the responsibility for lift safety lies with the inspection authority or the service company. While service and maintenance can be outsourced, the responsibility cannot. It is always the owner who is responsible for ensuring safety.

If the lift is not functioning correctly, you can report the fault to your lift service company or contact the property owner, who will then liaise with the contracted lift service provider for further investigation and action.

Common reasons for a lift to get stuck or malfunction include electrical issues, faults in the control system, door malfunctions, mechanical problems, or overloading. It is important for the property owner to contact their lift service company for further troubleshooting and corrective action to ensure safe operation.

  1. Technical faults: Older lifts can have ageing components and systems that may fail or operate inconsistently. This can result in the lift getting stuck between floors, doors not closing properly, or other technical malfunctions.
  2. Safety shortcomings: Older lifts may not meet current safety standards and could lack essential features such as overload sensors, emergency telephones, or fire safety measures. This increases the risk of accidents or situations where people become trapped in the lift.
  3. Wear and corrosion: After long-term use, older lifts can be susceptible to wear and corrosion. This can affect the functioning of mechanical parts, lift doors, and the lift car, increasing the risk of operational failures and safety issues.
  4. Electrical system issues: Ageing electrical systems in older lifts may be prone to short circuits, power outages, or other electrical problems. This can cause the lift to stop or malfunction.
  5. Difficulty sourcing spare parts: For older lift models, it can be challenging to find the correct spare parts when repairs are needed. This can prolong repair times and affect the lift’s operational reliability.

A maintenance plan is a documented schedule that is useful for budgeting and planning future repairs and modernisations. A well-designed maintenance plan is important for preventing operational downtime, reducing the risk of accidents, and extending the lift’s lifespan. A maintenance plan can cover a long period, such as 20 years, but it is most common to plan over a five-year period to budget for maintenance and avoid surprises.

Examples of what can be included in a lift maintenance plan:

  • Replacement or upgrade of emergency telephones
  • Repacking of cylinders
  • Replacement of hydraulic oil
  • Load-bearing ropes
  • Lighting – replacing fluorescent tubes with LED lighting

A lift condition assessment involves inspecting the lift to evaluate its current condition and identify any deficiencies. The purpose of the assessment is to detect potential safety issues, technical faults, or the need for maintenance or upgrades. It is an important measure to ensure that the lift operates correctly and complies with current safety standards.

After a lift condition assessment, recommendations for maintenance or repairs are usually provided to ensure the lift continues to function properly.

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The Motum Group is Sweden’s largest independent lift and door supplier. Together, we are 400 employees from north to south, servicing, modernising, and installing new lifts and doors. Sustainability is a core value at Motum, and we place great emphasis on ensuring that our solutions are beneficial for both people and the environment. To provide our customers with maximum choice, we work exclusively with open systems.

Motum AB, c/o ITK AB, PO Box 11034, SE-161 11 Bromma, Sweden
E-mail: info@motumengelsk.motums.wpengine.com

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